Terms of Service

Welcome to HealthKo

These Terms of Service (“Terms”) govern your use of services provided by AHS Healthcare Private Limited, operating under the brand name HealthKo.

1. Services Overview

AHS Healthcare Private Limited provides:

• At-home healthcare professionals
• First-level treatment at home
• Lab testing at home
• Medicine delivery
• Video consultation with doctors

2. Eligibility

Users must be 18+ or under guardian supervision to access HealthKo services.

3. User Responsibilities

• Provide accurate and complete details during booking.
• Cooperate fully with our healthcare professionals.
• Use services only for lawful purposes.

4. Medical Disclaimer

Our services are supportive in nature and are not a replacement for emergency or hospital care. In case of critical emergencies, please reach out to the nearest hospital immediately.

5. Appointment & Delivery

Requested services depend on availability and patient location. We strive to provide timely care as per stated windows.

6. Payments

All applicable charges for services, tests, or medicine must be paid as per the pricing shown in the platform.

7. Limitation of Liability

The company is not liable for service delays or outcomes that arise from incorrect information provided by the user.

8. Termination

We reserve the right to suspend or terminate services in case of misuse, fraud, or violation of these Terms.

9. Modifications

Terms may be updated at any time. Continued use of our platform constitutes acceptance of the revised Terms.