Privacy Policy

1. Information We Collect

To provide accurate medical care, we collect the following information:

• Personal Details: Name, phone number, and age.
• Address: Location details for home visits and medicine delivery.
• Medical Information: Health history, symptoms, and prescriptions.
• Payment Details: Secure transaction info for service billing.

2. Usage

We use your information exclusively to:

• Provide and fulfill your requested healthcare services.
• Assign the appropriate healthcare professionals to your location.
• Improve our platform experience and customer support.

3. Data Sharing

Your data is shared ONLY with relevant healthcare professionals, diagnostic labs, and consulting doctors involved in your care. We never sell your personal or medical data to third parties.

4. Security

We implement strict internal data protection measures and encryption to ensure your personal health records remain confidential and secure.

5. Confidentiality

All medical professionals and staff at HealthKo are verified and bound by strict confidentiality agreements regarding patient data.

6. User Rights

Users have the right to request access to their data, ask for corrections, or request deletion of their account information at any time via our support channels.